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Tugboat Reviews

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Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews that have been submitted to us. 


Based on 823 reviews
Vanilla Tea

Full of vanilla, smooth and very warming. Really different to Rooibos Vanilla Creme. Recommend both!

I like black tea and this one is particularly high quality. It isn't sickly in any way, a very nice blend for any time of day. I've had vanilla tea before and it tasted somewhat artificial, like a sweet or vanilla essence but this is nothing like that.


This is by far the best Earl Grey I have had the little blue petals just add to its beauty and taste. I usually have 1/2 teaspoon of honey but not with this as I don't want to spoil the taste.


Very light and floral with a lovely morello cherry aftertaste


Smells gorgeous and tastes delicious.

Assam tea

Really nice and robust loose leaf tea I will buy again

Nice and smooth

Very nice aroma , smooth and rich at a reasonable price

Smooth and aromatic, it has made my morning special. Had it for five years.

Good value fine tasting tea

This was the best value decaffeinated tea I could find on the internet, but it is also one of the tastiest. I also liked the free Ice Mint taster I was sent. Think I'll be ordering that next!

Morning cuppa

Excellent breakfast tea, with delivery service to match.

Ameretto & hazelnut

Gorgeous!!...amazing flavours & excellent customer service.

Full of flavour

I am delighted to have found a decaffinated tea with bags of flavour . I love this tea and because I was moving away from teabags I was really delighted to find this one after taste testing others, if you like strong tea this one steps up to the mark. It is fine and powdery but that’s what tannings are, over came this by using a coffee filter in my strainer/one cup infuser. Got my vote

lovely refreshing tea

I love this one. It tastes as good as it smells

I love this tea

This is my favourite tugboat tea. I love the spicy note of the ginger combined with the sweetness of the rooibos. Perfection in a cup.

Really good coffee

Very smooth, easy drinking and excellent service as always from Tugboat.

just brilliant coffee beans, but its the roast of the beans thats perfect.

Great Earl Grey

Really nice earl grey with plenty of a bergamot kick. Will be back for more.

Volcanic Chai!

Wow, I absolutely loved this and yes it is not for the faint of heart, it really packs a decent chilli punch but it is lovely with a spoonful of honey, perfect for a winter's night.
I'm going to order some more soon!

Blue Lady

Delicious. Love the citrus notes. Perfect afternoon tea. So prettty too with the cornflowers as part of the blend.

Lady in Blue.

Should read China tea cups...

Great, strong product.

Strong, rich chocolate powder in a lovely traditional tin at a very competitive price. Shipped in strong cardboard packaging for damage free transit. Very quick delivery. Excellent!

Fabulous Tea

Love the hibiscus tea and have a pot every day. Really refreshing and great hot or cold.

Another top class tea from Tugboat

Fragrant, delicate, sophisticated green tea. Love it.


A fantastic espresso - nice and smooth but a good rich flavour.

hazelnut flavoured coffee

Gave this as a present and it was apparently terrific and nutty in flavour. I got the ground beans and they were delighted with it.

Cinnamon Spice
Cinnamon spice

The perfect tea for a cold, wet winters evening. It genuinely tastes like you're drinking liquid cinnamon! It gives a warm, spicy hit without a stifling burn and has become one of my favorites.