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Tugboat Reviews

We would love to hear from you!

Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews (unedited!) that have been submitted to us.

Based on 2657 reviews
Beautiful as always

Received this as a sample which I thoroughly enjoyed so I ordered in my next order. Tugboat never let me down.

Longjing Dragonwell Tea
Sheila Gowers

Our favourite tea, thank you for a brilliant service as always

Rodríguez de Mendoza
Susan Curtis
Great coffee

Just loving this coffee, the complex layers of flavours really make this coffee a favourite of ours

Continental Roast
Susan Curtis
Wonderful coffee.

Oh Tugboat, we are just loving your coffee! This one is so rich and smooth a real delight to drink. Definitely one we will be buying again.

Filter Papers & Cones
Holly Austin-Davies
Excellent service and very useful product

I love buying filters from Tugboat - not only are they excellent quality, but they arrive in record time and give me a great excuse to buy some of their delicious coffee too. Saved many a Monday morning.

Great coffee

Really love this coffee, and great service

Tugboat 23
Andrew Locke
Tugboat 23

Great service from Jess as always, this coffee is now the one I order all the time ☕️.

Cornish Gold
George Creed
The Very Best

My go-to coffee. Fantastic !

Coffee heaven

What a fabulous opportunity to try 3 varieties of our favourite drink.A rare chance to sample coffees otherwise unknown.What a surprise I enjoyed all three and have added them all to my future purchasing list.I will most certainly be trying more varieties whilst this special offer is available.

Nice idea!

I thought the offer of trying some different coffees was a nice idea as we all tend to play it safe when doing a regular order … anyway the little sample which was included (Ethiopian Djimmah Mocha) was a great hit with my son’s girlfriend so I picked up some of that when I popped in to the shop! So we moved out of our comfort zone - which is good!

Blue Lady Tea
Julie Stewart-Clarke

Have a cup of Blue Lady tea every morning. Best tea I’ve ever tasted. Will not go back to any other. Absolutely fabulous.

Gen Mai Cha Tea
Sophie M.
Wonderful Tea

I am very grateful to be able to find this wonderful tasting, very good quality Genmai-cha in Cornwall - great to be able to buy locally at Tugboat Truro.

Susan McCarra
Just tell me it's out of stock.

If I order this Orange Biscotti again, please tell me it's out of stock. It was just so delicious - orangey, not too sweet, not too hard that you couldn't bite it. Somebody take the bag away and hide it.
I just ate it in only two days. I'll make sure I've visitors coming when I order it again. Absolutely amazing!!!

Tugboat Java
Michael Hambling
Tugboat Java coffee

I haven't started to grind it yet but I'm sure it will be as excellent as it has always been

Rooibos Blood Orange
Sioux Legg

This tea is amazing

Yunnan Tea

A bit like Russian Caravan but I think stronger flavour. I blend it with Assam to make a morning brew or on its own in the afternoon

Golden Monkey Tea
Christine Spencer
Golden Monkey

This is a delicious tea, very smooth with soft flavour but not at all weak.
The price is very fair and the delivery very good. I will order from Tugboat again. Love the name!

Lazy Handle Tea Infuser
Heather Lavertyt
To a Tee

Great tea infuser. Does the job perfectly. Would highly recommend.

Golden Monkey Tea
Best deal I found

Delicious tea at just about affordable prices. The local supplier of my fave Golden Monkey brew didn't survive the pandemic. So happy to have found this online.


This my partners favourite flavoured coffee we do a order every month always this one in the order I’m personally not a big cinnamon fan but I have to say I do like this coffee, we get a mix of few flavours and a non flavoured and all are great been ordering from tugboat scince covid started so glad we found they deliver as don’t get in to Truro much

Original Rooibos
Gary Loman

Jess introduced me to this redbush tea and I haven’t looked back. It’s refreshingly drinkable and a little sweet and the best caffeine free tea you could wish for. Oh, and by the way, Tugboat is fantastic 👍

Tugboat 23
Geoff Lewis

A great brew, this is a delicious dark coffee, I sometimes struggle to find a blend that is perfect drunk black, this and the Cornish Dark are my go to blends for my daily pickme up.
I have never been disapointed with the products from Tugboat and heartily recomend a visit to their shop.


Love this blend, I have never been disappointed with anything from Tugboat.

Refreshing green tea

Excellent service, great tea.

Amazing box of chocs

Great taste. Loved it